6.2 Base de conocimientos de IA

For AI to sell effectively, it needs to know your products as well as you do. The AI Knowledge Base is Trustify’s core memory bank. By providing your specific operating rules and product guidelines, you transform a generic AI into a highly specialized expert for your store.

1. Comprehensive Manual & Policy Integration 📖
For AI responses to be truly effective, you must train it with your store’s detailed policies (shipping, returns, warranties) and product-specific usage manuals. The AI can store up to 5 pages of text per product, providing it with deep contextual understanding to effortlessly answer complex customer questions.

2. Strict Clean Text Formatting 🧹
Efficiency is key. To ensure the AI processes your data quickly and accurately, all uploaded manuals and policies must be provided in a clean, plain-text format. You must remove all images, complex formatting, and special characters. Pure, structured text ensures the fastest and most efficient AI performance.

3. Powered by ULTRA AI Credits 💎
Processing this massive amount of contextual data requires immense processing power. The Knowledge Base is an exclusive feature of the ULTRA Plan and utilizes the monthly AI credits allocated to your store to operate, learn, and deliver hyper-accurate, contextualized responses 24/7.

4. Constant Real-Time Updates 🔄
Your store is a living business, and so should your AI be. You can constantly update the Knowledge Base with new product details, revised rules, or updated manuals. The AI assimilates these changes instantly, so its sales pitches and support responses are always up-to-date.